FAQ
The things people ask before they start.
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What does TrackBee cost?
Plans start at €79 a month and every plan includes every integration. What changes between plans is how much tracked revenue is included and how many stores you can connect. There are no per-integration fees and no setup fee.
The calculator at the top of this page tells you which plan fits your store.
What counts as tracked revenue?
The revenue of the orders TrackBee processes for your store in a month. Each plan includes an amount, and anything above it is charged per €1K at the rate shown on the plan. Nothing is cut off and nothing stops working when you go over.
How much does TrackBee Insights cost?
Insights is €19.99 a month on top of an active TrackBee plan. It is its own product, not part of a plan, so it is priced on its own. No setup fees, no usage caps, cancel any time.
Is there a free trial?
Yes. You can try TrackBee free for 30 days, with no credit card. Your trial clock starts when you connect your first ad account, not when you sign up.
What is TrackBee and who is it for?
TrackBee sits underneath your Shopify store and makes sure the platforms you spend money on see what actually happened in it. It captures the conversions browser pixels lose and enriches it with first-party data before sending it on to Meta, Google, TikTok, Pinterest, GA4 and Klaviyo.
It is built for DTC brands running paid media, and for the agencies that manage them.
Does TrackBee replace my tracking pixels?
No. TrackBee runs alongside your existing pixels and fills in what the browser could not send. Events are deduplicated automatically, so nothing is counted twice and nothing is lost.
How does TrackBee help my Klaviyo performance?
Klaviyo's own tracking often misses the abandonment events that matter. TrackBee captures those directly from your store's server and enriches it with first-party data, so browse and cart abandonment flows trigger reliably, even for anonymous and returning shoppers.
Is TrackBee easy to install?
Yes. TrackBee installs in under five minutes from the Shopify App Store. No developer, no code changes, no tag manager.
Which platforms does TrackBee work with?
19 platforms, all included on every plan. On the ad side: Meta, Google Ads, TikTok, Pinterest, Microsoft Ads, ChatGPT Ads and Whop Ads. Then Google Analytics 4, Klaviyo, Calendly for bookings, Shopify Hydrogen, Funnelish, four custom checkout platforms and Juo for subscriptions. Claude and ChatGPT are there too, through Insights.
How soon will I see results?
Most brands see more complete reporting within 48 hours, and a difference in performance inside the first two weeks.
